Innago Property Maintenance Tutorial: Maintenance Portal Overview

Streamline Your Property Maintenance with Innago
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In this video, we explore one of Innago's most powerful yet often overlooked features—the Maintenance Portal. While Innago's rent collection and user-friendly interface are widely praised, our maintenance management tool can significantly enhance your property management operations by centralizing all maintenance requests in one convenient location.

Timestamps:
0:02 - Introduction to Innago’s Maintenance Portal
0:07 - Centralized Maintenance Management with Innago
0:21 - Efficient Handling of Maintenance Tickets
0:30 - Granting Maintenance Crew Access
0:36 - Adding Comments, Notes, and Media to Tickets
0:47 - Forwarding Maintenance Requests to Non-Innago Users
0:53 - Marking Requests as Resolved and Accessing Maintenance History
1:04 - Filtering and Searching Maintenance Tickets
1:10 - Tenant Experience: Adding Photos, Videos, and Consent for Entry
1:26 - Benefits of Using Innago’s Maintenance Feature

Learn how to receive, respond to, and manage maintenance requests effortlessly with Innago. Our Maintenance Portal allows you and your team to stay organized, maintain clear communication, and keep a detailed history of all maintenance activities. Plus, tenants can easily submit requests with detailed information, helping you address issues more effectively.

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