My (Not So) Favorite Question

❓ My favorite question? You'll never guess. Hint: it makes my job super easy, and you don't want that.

❓ My favorite question?
Variations of “It doesn’t work” are frustratingly common and easy for me to deal with: I can’t, so I don’t. Regardless of whom you’re asking, it’s critical to provide them with enough information to be able to help. If you don’t, they can’t.

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✅ Watch next ▶ What I've Learned Answering Questions For 20 Years ▶ https://youtu.be/abnENEJbpQE

Chapters
0:00 My (Not So) Favorite Question
0:35 It doesn't work
1:45 I’m only half joking
2:40 Getting an answer
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