How to complain politely - English In A Minute

Learn how to complain in a polite manner with Tom on this EIAM video. Then answer this question:

Which sentence means ‘become angry’?

A) Lose your temper
B) Temper your emotions.

Summary here: https://www.bbc.co.uk/learningenglish/english/course/eiam/unit-2/session-70

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Видео How to complain politely - English In A Minute канала BBC Learning English