How to Set Up Automated Shipping Notifications in Shipmozo (Email, SMS & WhatsApp)

Keep your buyers informed at every step — without lifting a finger. In this Shipmozo panel demo, we walk through the Shipping Notifications feature that automatically updates your customers as their order moves from pickup to delivery.
What you'll see in this video:

→ Enabling notifications across Email (Free), SMS, WhatsApp & Webhook (Free)

→ Setting up alerts for each order stage — Pickup Pending, Pickup Completed, At Delivery Center, Out for Delivery & Delivered

→ Customizing message templates with dynamic tags like {company_name}, {tracking_link}, {order_id} & {carrier_name}

→ Toggling individual statuses on/off based on what your buyers need

→ How notification credits work (Out for Delivery alerts are FREE)

Fewer "where is my order?" queries, fewer RTOs, and a branded post-purchase experience your customers actually notice.

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Видео How to Set Up Automated Shipping Notifications in Shipmozo (Email, SMS & WhatsApp) канала Shipmozo