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How Shaadi.com Boosts Customer Coverage by 20% with Exotel

Shaadi.com, the world's No.1 matchmaking platform, has been a pioneer in online matchmaking for over 20 years. Recognizing the need for a comprehensive overhaul of its communication infrastructure, Shaadi.com partnered with Exotel to implement an Enterprise Contact Center solution. This collaboration aimed to address the core challenges while enhancing overall operational efficiency and customer coverage.

Видео How Shaadi.com Boosts Customer Coverage by 20% with Exotel канала Exotel Techcom
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