Charles Proxy for IT Support: Intercept & Debug Mobile App Traffic Like a Pro

Struggling to debug mobile app issues without seeing the actual network traffic? Charles Proxy gives you full visibility into every API call your app makes — and in this video, you'll learn exactly how to use it for IT support investigations.

✅ What you'll learn:
• How to install the Charles SSL certificate on iOS and Android
• How to capture and read HTTPS requests with headers and JSON payloads
• How to set breakpoints to pause and inspect live traffic
• How to use rewrite rules to simulate error responses
• Real support scenario: diagnosing a 401 Unauthorized error on a mobile app

This video was created using NotebookLM — an AI-powered tool that explains complex technical topics clearly.
👤 About the author:
I'm Mykhailo Bulhakov — IT Support Engineer helping support teams master the tools they use every day.
🔗 Connect with me:
📺 YouTube: www.youtube.com/@MykhailoBulhakovInsights
💼 LinkedIn: http://www.linkedin.com/in/mykhailo-bulhakov

#CharlesProxy #ITSupport #MobileDebugging #SupportEngineer #APIDebugging #TechTutorial #NotebookLM #MykhailoBulhakovInsights

Видео Charles Proxy for IT Support: Intercept & Debug Mobile App Traffic Like a Pro канала Mykhailo Bulhakov | Insights