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How to contact USCIS Ombusman's Office

The Office of the Citizenship and Immigration Services Ombudsman (Ombudsman), established by the Homeland Security Act of 2002, assists individuals and employers in resolving case problems with U.S. Citizenship and Immigration Services (USCIS). Pursuant to this statutory authority, the Ombudsman reviews individual cases to provide assistance by examining facts, reviewing relevant data systems, and analyzing applicable laws, regulations, policies and procedures. We are an office of last resort and ask that you go to USCIS first before submitting a request with our office.

Видео How to contact USCIS Ombusman's Office канала Emily Huynh
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