Dale Harris: Power of Connection for Baristas (CBC15)

Dale Harris from Has Bean likes to make new connections whenever possible and he did just this during the event. He talked about his early beginnings; learning how to brew less bad coffee, attending his first fair trade / barista competition and results of Googling “my coffee tastes bad”. As he states, we are building various connections every day and the Internet has made it much easier with coffee professionals we weren’t able to connect before. The most important connection for the barista is the one with his customers who all share the one need – to be noticed. Are you providing your customers with such a service?

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Видео Dale Harris: Power of Connection for Baristas (CBC15) канала European Coffee Trip