how to respond to rude comments at work: 3 Power Responses for rude coworkers

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for all Dan's videos, go to https://www.danoconnortraining.com In this effective communication skills training course video, Dan teaches you how to respond to rude comments at work: 3 Power #comebacks fo r#rudecoworkers who make #rudecomments.

When someone insults you, judges you, or is condescending to you at work, try one of these 3 power responses:

1) Respond with a statement: For example, "John, I'm surprised you would insult me on such a personal level when I've always considered our relationship to be strictly professional.
2) Respond with a question: John, I'm confused, what have I done to lead you to believe that our relationship is that intimate or familiar? Because I've always considered it to be nothing more than professional and would appreciate you keeping it that way."
3) Respond with an apology: "John, I'm not sure what I've done to offend you and cause you to attack and judge me on such a personal level, but whatever it is, I want you to know I really apologize, because I know you, and this isn't like you. I have always enjoyed the professional relationship we have, and hope we can continue to enjoy a strictly professional relationship."

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Видео how to respond to rude comments at work: 3 Power Responses for rude coworkers канала Online Communication Skills Training Courses