21 Phrases For Formal Emails - Business English
If you need to write formal emails for work, then this is the lesson for you! Learn 21 of the most common formal email phrases in this short Business English lesson.
If you want to improve your small-talk and conversation skills, take my course MAKE SMALL-TALK WITH CONFIDENCE https://derekcallan.teachable.com/p/make-small-talk-with-confidence
Watch my other lesson: MORE phrases for formal emails - https://www.youtube.com/watch?v=KuWCquyruUM&t=7s
If you like my short lessons for busy people, and would like to support me, buy me a cup of coffee! Thanks! https://www.buymeacoffee.com/derekcallan
Greetings
Dear Mr/Ms Jones
Always use Ms and not Mrs when writing to a woman in a professional context.
In formal emails we always use the surname, so if the person’s name is Mary Franklin, don’t write Dear Ms. Mary or Dear Ms. Mary Franklin, write Dear Ms. Franklin
Sometimes you don’t know the name of the person you’re writing to because the email address starts with info or office. In this case write:
Dear Sir/Madam
Introducing yourself – name, job title and company
My name is Susan Whitby and I am the Head of Marketing at HMU.
Friendly opening – this all depends on your relationship with the person. If you know someone a little better, but still have a formal relationship it might be nice to use a phrase like this at the beginning of your mails.
I hope everything is going well.
I hope you had a nice Christmas.
Referring to the last contact between you
It was lovely meeting you at the sales conference last week.
It was nice talking to you on the phone earlier.
Thank you for your mail last week.
Reason for writing
I am writing in connection with the order we placed last week.
I am writing with regard to next week's board meeting.
I am writing to update you on the progress of the Masterson project.
As discussed, I am sending you more detailed information about the upcoming conference.
Giving information
I would like to inform you about the results of our customer survey.
Attachments – don’t write "I have enclosed" in an email – we only use that for letters
I have attached a pdf with the most relevant information.
Making a request
Could you please let me know if you can attend the event next week?
I would appreciate it if you could send me the documents this week.
Would it be possible to deliver the goods one week earlier?
Making arrangements
I was wondering if you would be available for a meeting next week.
Would 10am be a suitable time?
I am afraid I am not available on Wednesday. Would Thursday work?
Confirming
I would like to confirm our meeting for 3pm on Wednesday the 11th.
Answering questions
In answer to your first/ second/ third/ last question…
To answer your question about…
Closing line
If you need/require any further information, please feel free / do not hesitate to contact me.
Closing line referring to the next meeting
I look forward to seeing you …
I look forward to meeting you …
Closing
Best regards, …
Want to learn more Business English?
Join my email list and get my FREE VOCABULARY EMAIL every 2 weeks:
https://derekcallan.com/newsletter/
Find out more about me:
Website: https://derekcallan.com/
Visit me on Social Media:
Instagram: https://www.instagram.com/derekcallan.english/
Facebook: https://www.facebook.com/derekcallan.english/
Music credits:
Intro music: Far Away by MK2
Background music: Honey and Milk by The 126ers
Видео 21 Phrases For Formal Emails - Business English канала Derek Callan - English for Professionals
If you want to improve your small-talk and conversation skills, take my course MAKE SMALL-TALK WITH CONFIDENCE https://derekcallan.teachable.com/p/make-small-talk-with-confidence
Watch my other lesson: MORE phrases for formal emails - https://www.youtube.com/watch?v=KuWCquyruUM&t=7s
If you like my short lessons for busy people, and would like to support me, buy me a cup of coffee! Thanks! https://www.buymeacoffee.com/derekcallan
Greetings
Dear Mr/Ms Jones
Always use Ms and not Mrs when writing to a woman in a professional context.
In formal emails we always use the surname, so if the person’s name is Mary Franklin, don’t write Dear Ms. Mary or Dear Ms. Mary Franklin, write Dear Ms. Franklin
Sometimes you don’t know the name of the person you’re writing to because the email address starts with info or office. In this case write:
Dear Sir/Madam
Introducing yourself – name, job title and company
My name is Susan Whitby and I am the Head of Marketing at HMU.
Friendly opening – this all depends on your relationship with the person. If you know someone a little better, but still have a formal relationship it might be nice to use a phrase like this at the beginning of your mails.
I hope everything is going well.
I hope you had a nice Christmas.
Referring to the last contact between you
It was lovely meeting you at the sales conference last week.
It was nice talking to you on the phone earlier.
Thank you for your mail last week.
Reason for writing
I am writing in connection with the order we placed last week.
I am writing with regard to next week's board meeting.
I am writing to update you on the progress of the Masterson project.
As discussed, I am sending you more detailed information about the upcoming conference.
Giving information
I would like to inform you about the results of our customer survey.
Attachments – don’t write "I have enclosed" in an email – we only use that for letters
I have attached a pdf with the most relevant information.
Making a request
Could you please let me know if you can attend the event next week?
I would appreciate it if you could send me the documents this week.
Would it be possible to deliver the goods one week earlier?
Making arrangements
I was wondering if you would be available for a meeting next week.
Would 10am be a suitable time?
I am afraid I am not available on Wednesday. Would Thursday work?
Confirming
I would like to confirm our meeting for 3pm on Wednesday the 11th.
Answering questions
In answer to your first/ second/ third/ last question…
To answer your question about…
Closing line
If you need/require any further information, please feel free / do not hesitate to contact me.
Closing line referring to the next meeting
I look forward to seeing you …
I look forward to meeting you …
Closing
Best regards, …
Want to learn more Business English?
Join my email list and get my FREE VOCABULARY EMAIL every 2 weeks:
https://derekcallan.com/newsletter/
Find out more about me:
Website: https://derekcallan.com/
Visit me on Social Media:
Instagram: https://www.instagram.com/derekcallan.english/
Facebook: https://www.facebook.com/derekcallan.english/
Music credits:
Intro music: Far Away by MK2
Background music: Honey and Milk by The 126ers
Видео 21 Phrases For Formal Emails - Business English канала Derek Callan - English for Professionals
Показать
Комментарии отсутствуют
Информация о видео
8 мая 2020 г. 19:28:34
00:05:32
Другие видео канала
How To Be More Diplomatic & Polite - Business EnglishTell Me About Yourself - A Good Answer To This Interview QuestionHow to write professional emails in English50+ Advanced Phrases For English ConversationsHow to write a formal email: all you need to know to become a professional email writerPOWER Writing - Write ANYTHING in English Easily (Essays, Emails, Letters Etc.)How To Arrange A Meeting By Email - Business English10 Words to Use Right Now at Work in EnglishWriting in English: Replying to Business & Personal Emails - JenniferESLMORE Phrases For Formal Emails - Business EnglishBe Professional! Never say this at work! ❌How to Write Emails in English - Business EnglishWrite Better Emails in English — Top 5 Tips8 Useful Phrasal Verbs For Work - Business English VocabularyFORMAL and INFORMAL Words in English: 400+ English Words to Expand Your VocabularyUpgrade your English: 10 Advanced Business ExpressionsKind, Polite English for Work [Professional English Skills]Professional English On The Telephone - 38 Useful PhrasesHow To Write Meeting Minutes In English