Former United Airlines CEO Oscar Muñoz on Listening, Learning, and Leading in Business

Following years of record challenges and uncertainty in the airline industry, Dean Lloyd Minor welcomes Oscar Muñoz, former CEO and former executive chairman of United Airlines. They discuss the importance of leading by listening, sticking to values of empathy and open-mindedness, and growing diversity in corporate America. Over the course of their conversation, they explore the power of building trust with employees, providing honest guidance for the next generation, and how a personal health crisis can lead to meaningful revelations about life at work and at home.

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About The Minor Consult Podcast
The Minor Consult explores what it means to be a great leader in times of great uncertainty. Hosted by Stanford School of Medicine Dean Lloyd Minor, MD, the podcast convenes top minds from across fields to share their perspectives, impart lessons from their careers, and discuss the complex challenges leaders face today. Through their conversations, Dr. Minor unearths the qualities and skills that leaders need to succeed in turbulent times.

Dr. Minor has served as Dean since 2012 and is also a professor of Otolaryngology–Head and Neck Surgery at the Stanford School of Medicine. Under his leadership, Stanford Medicine has emerged as a leader in the Precision Health revolution, which emphasizes preventive, personalized health care and leverages advances in biomedicine to treat and cure complex diseases. With more than 160 published articles and chapters, Dr. Minor is an expert in balance and inner ear disorders. In 2012, he was elected to the National Academy of Medicine.

Disclaimer: Lloyd Minor has no financial interests in or formal relationships with the organizations of his guests.

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