Customers from Verizon with older cell phones are being forced to upgrade

If you are a Verizon customer and you have an older model phone, you may have noticed service issues already.

The cell phone carrier is moving to a 4G network, or what they call VOLTE. That means the older the phone, the less likely it's compatible with the new network.

Bloggers started talking about the future of older phones last year, but now, Andrew Mourer, owner and CEO of YCD Electronics, says he's fielding calls left and right from customers experiencing issues with their older phones.

For more info: https://www.verizonwireless.com/support/knowledge-base-218813/

No Longer Allowed beginning 12/31/2019: Verizon is moving 3G/4G non-HD voice CDMA device from one account to another account. Bring Your Own Device (BYOD), providing a 3G/4G non-HD Voice CDMA device to activate on an existing line. Swapping 3G/4G non-HD Voice CDMA device for another 3G/4G non-HD Voice CDMA device. 3G devices roaming outside of the U.S. 4G non-HD Voice devices and devices without 1x RTT/2G radios can’t roam in Canada.
Beginning 12/31/2020: Verizon is moving all devices to HD Voice LTE network, the Verizon CDMA Network remains available as is until December 31 2020. Any services requests related to CDMA devices any receive limited support and customers are encouraged to upgrade to newer technology.
Impacted Devices: 3G-only devices, including 3G basic phones and 3G smartphones. 4G LTE smartphones that do not support HD Voice (ex: Apple iPhone 5s or prior). Connected devices with CDMA (e.g. GizmoPal, GizmoPal2, GizmoGadget, and some Hum + models).

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