PeopleSoft Industry Days: Meeting Modern Student Expectations with App-Like Experience in PeopleSoft

Discover how City Colleges of Chicago transformed their continuing education enrollment process from a multi-day manual nightmare into a seamless, real-time experience that feels more like Amazon than traditional campus software. Join Lynette Chaudoin and Shawn Brett from Gideon Taylor as they reveal practical strategies for modernizing your PeopleSoft Campus Solutions system using tools you already have, plus innovative solutions that can dramatically improve student engagement and reduce administrative burden.

KEY TOPICS COVERED

- App-spectations: Why students expect enterprise systems to feel like their favorite apps
- Real-world case study: CCC's transformation from 25% staff time spent on manual enrollment to automated, instant registration
- Delivered PeopleSoft tools: Landing pages, fluid pages, OpenSearch, and insights dashboards
- GT WebUX Search 2.0: Creating Amazon-like course search experiences
- GT eForms: Streamlining registration, checkout, and payment processes
- eForms Assistant: AI-powered guidance for students navigating complex processes
- WCAG 2.1 AA compliance: Quick fixes for accessibility requirements
- AI integration: From chatbots to intelligent reporting and predictive analytics
- Fluid work centers: Consolidating actionable work for administrators
- Cloud-based forms: Future-proofing your investment beyond PeopleSoft

TIMESTAMPS

00:00 - Introduction and Webinar Overview
02:06 - Agenda and Session Goals
02:36 - Defining App-spectations
03:46 - CCC Case Study Introduction
04:43 - The Problem: Broken Enrollment Process
06:05 - The Old Process: Multiple Friction Points
08:08 - Building Blocks: Technology Stack
10:24 - Live Demo: WebUX Search in Action
12:32 - Live Demo: Shopping Cart and Checkout
14:01 - Live Demo: Authenticated Student Experience
16:06 - Live Demo: Guest Checkout Process
19:01 - Behind the Scenes: Nine Component Interfaces
20:27 - Results and Impact
22:10 - Building Block 1: The Look (Landing Pages and Fluid)
26:04 - GT WebUX Portal Examples
28:00 - Costs and Implementation Considerations
29:00 - Building Block 2: The Flow (eForms Framework)
32:05 - eForms in the Cloud: Future-Proofing Your Investment
35:00 - Building Block 3: Simplicity (AI and Chatbots)
38:00 - AI Beyond Chatbots: Automation and Agents
40:00 - AI Use Cases for Campus Solutions
43:00 - Administrative Tools: OpenSearch and Insights
46:00 - Fluid Work Centers for Staff Productivity
48:00 - AI-Powered Reporting and Dashboards
51:00 - WCAG 2.1 AA Compliance Solutions
53:44 - Live Demo: Accessibility Accelerator Tool
56:30 - Getting Started: Quick Start, Enhanced, and Full Transformation Packages
58:00 - Q&A and Closing Remarks

CALL TO ACTION

Ready to transform your PeopleSoft Campus Solutions experience? Contact Gideon Taylor for a personalized consultation. Whether you need help with WCAG compliance, want to explore AI integration, or are ready for a complete UX transformation, our team of experts is here to help. Special pricing available through June 2024 for new engagements!

Visit gideontaylor.com or email lynette.chaudoin@gideontaylor.com or shawn.brett@gideontaylor.com to schedule your discovery session.

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