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The Next Conversation: Powering Customer Conversations With AI (Cloud Next '19)

We can now understand what customers are saying and typing - enabling transformational experiences. Chatbots, Virtual Agents, Agent Assist, Agent Augment all use conversational AI to efficiently deliver transformative customer experiences. Humanlike understanding and speech capabilities can be applied across every industry and every channel - whether it’s in your contact center, apps, IoT products and more. In this session, attendees will learn how Dialogflow Enterprise Edition and the Cloud Contact Center AI partner program support the creation of rich, natural-sounding, and powerful conversational experiences. We’ll also discuss how you can easily integrate conversational AI into your existing technology and workflows - no machine learning experts needed.
Powering Customer Conversations With AI → http://bit.ly/2Ka1rw7
Watch more:
Next '19 ML & AI Sessions here → https://bit.ly/Next19MLandAI
Next ‘19 All Sessions playlist → https://bit.ly/Next19AllSessions

Subscribe to the G Suite Channel → https://bit.ly/G-Suite1
Speaker(s): Adam Champy, Shantanu Misra, Robert Neff, Neil Gomes, Kanan Garg
Session ID: MLAI209
product:Dialogflow Enterprise Edition,Cloud AI,Cloud Contact Center,AI; fullname:Adam Champy,Shantanu Misra;

Видео The Next Conversation: Powering Customer Conversations With AI (Cloud Next '19) канала Google Workspace
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12 апреля 2019 г. 7:11:47
00:45:12