Transform sales & support agents' capabilities with Persistent’s Engage 360 solution accelerator

Sales and support are critical functions in every company’s pursuit to win, sustain, and grow customer business. Effectiveness and success of these operations depends on timely and easy access to relevant information. Most times, Sales and Support agents struggle to find relevant information from siloed data sources. In the process, they lose the attention of the customer, and it leads to a bad customer experience.

What if we told you that there is a very effective way through which you can empower your sales and support agents with relevant and contextual information being made available at their fingertips? This will completely transform customer experience. Persistent’s Engage 360 solution for Salesforce does exactly that by leveraging Amazon Kendra’s machine learning-powered intelligent search capabilities.

Watch this video to discover this transformational method for Sales and Support agents.

Visit https://www.persistent.com/services/data-and-analytics/data-science-and-machine-learning/engage360/ for more information.
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About Persistent Systems: Persistent Systems is a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help clients anticipate what’s next and answer questions before they’re asked. Persistent’s offerings and proven solutions create unique competitive advantage for our clients by giving them the power to #SeeBeyondRiseAbove.

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