SAP AI Toolkit: Unleash the Power of AI in Your CRM

Discover how the SAP AI Toolkit is transforming customer relationship management (CRM) with the power of AI. In this video, Royal Cyber and SAP experts share how AI is revolutionizing sales, service, and commerce with intelligent actions, personalized recommendations, and smarter business tools.

Key Takeaways:
The role of AI in modern CRM systems
Features and capabilities of the SAP AI Toolkit
AI applications in sales, service, and commerce
Customizing AI tools with SAP CX AI Tool Builder
Real-world success stories showcasing the impact of SAP AI Toolkit
Insights into the future of AI and customer experience
Unlock the full potential of AI in your CRM—watch now and stay ahead in an ever-evolving landscape!

Chapters
0:00 - Introduction by Abdul Wahab
0:07 - Welcome to the Session
0:13 - Unleash the Power of AI in CRM with SAP AI Toolkit
0:20 - Introduction of Keynote Speaker: Kenneth Fardo
0:37 - Keynote Presentation by Kenneth Fardo
1:00 - Overview of SAP's AI Toolkit for CRM
2:04 - Kenneth Fardo’s Background and Experience
3:00 - Deep Dive into SAP CX Toolkit Features
5:00 - Managing Multiple Data Sources and AI Services
6:00 - Enhancing E-Commerce with AI Tools
8:06 - Demonstration of AI Tools in Action
12:01 - Ensuring Data Quality and AI Reliability
14:00 - Roadmap: Future of AI and Customer Experience
16:00 - Sales and Service Use Cases with AI Toolkit
21:00 - Interactive Q&A Session
26:00 - Measuring ROI of SAP AI Toolkit
33:00 - Integration and Implementation Insights
43:00 - Final Remarks and Closing

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Видео SAP AI Toolkit: Unleash the Power of AI in Your CRM канала Royal Cyber Inc